Elstree

Customer Service Coordinator

Full-Time, Permanent
£22,000.00 - £25,000.00
Apply Now

ABOUT THE ROLE AND KEY DUTIES

We are delighted to be working with an organisation who operate throughout the UK and an organisation who values and develops their staff.

They have fantastic offices and offer a great working environment within a family feel team.

Are you an experienced Customer Service professional looking for a new role?

  • Always deliver exceptional customer service
  • Upselling products
  • Handle inbound and outbound calls
  • Effectively handle customer complaints through to resolution
  • Process bookings, extensions and terminations within required SLA’s
  • Update required systems along with processing any rental documentation.
  • Provide an efficient and seamless service to the customer
  • Offer additional products or solutions to improve the customer’s experience.

SKILLS, EXPERIENCE AND KNOWLEDGE REQUIRED

  • Proven experience in a customer service environment.
  • A positive and proactive approach to learning and self-development.
  • Excellent communication and organisation skills.
  • Ability to hold a conversation in a professional manner alongside multitasking and completing administration tasks.
  • Excellent computer and typing skills.
  • The ability to work and communicate effectively in a team.
  • Proven ability to use initiative and prioritise workload.

Working Hours

  • Tuesday – 10am – 7pm
  • Wednesday – 9.30am – 6.30pm
  • Thursday – 10am – 7pm
  • Friday – 10am – 7pm
  • Saturday – 9am – 5pm

Due to a very high number of applications we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours please assume that you have been unsuccessful on this occasion. Your CV will be registered with us and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment wishes you the best of luck in your job search.

Nouvo Recruitment Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK.

Apply Now

  • Max. file size: 2 MB.
  • Max. file size: 2 MB.