Borehamwood

Online Customer Service Advisor

Full-Time, Contract
£20,000.00 - £22,000.00
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ABOUT THE ROLE AND KEY DUTIES

This is a 6 month contract.

Our Client, an online retailer who are looking for an experienced customer focused individuals to join their busy and friendly team to hit the ground running folllowing training.

 

  • Liaise with customers both internal and external to the business
  • Identify opportunities to improve/simplify systems and procedures
  • See the placement and processing of an order through from start to finish
  • Liaise with the warehouse and delivery companies
  • Retain up to date product knowledge
  • Respond positively to queries and resolve problems orders accurately

SKILLS, EXPERIENCE AND KNOWLEDGE REQUIRED

  • Excellent communication skills written and orally
  • Excellent telephone manner
  • Strong problem solving ability
  • Customer Service experience
  • Passionate about what they do
  • Good time management
  • Excellent organisational skills
  • Strong IT skills, Word, Excel & Outlook etc

Due to a very high number of applications we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours please assume that you have been unsuccessful on this occasion. Your CV will be registered with us and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment wishes you the best of luck in your job search.

Nouvo Recruitment Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK.

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