St Albans

Senior Customer Service Executive

Full-Time, Permanent
£21,000.00 - £23,000.00
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ABOUT THE ROLE AND KEY DUTIES

Are you looking to work for a corporate organisation, who offer a fantastic working environment, and career development?

Our client is looking for a Customer Service and Supplier Returns Executive to join their fast-paced team.

 

  • Managing customer and supplier returns
  • Provide a best-in-class aftercare service
  • Support a wide range of issues, feedback, and complaints from customers
  • Providing appropriate resolution to the mutual satisfaction of both the customer and the Company
  • Support the team in the achievement of Customer Services objectives.
  • Delivering a positive customer experience consistently
  • Provide a quick and satisfactory resolution
  • Contribute to customer satisfaction and retention

SKILLS, EXPERIENCE AND KNOWLEDGE REQUIRED

  • Previous experience within a similar role is essential
  • Good communicator both written & oral
  • Planning & organising
  • Customer focused
  • Ability to work as a team and with others
  • Commercially aware
  • Computer literacy

Due to a very high number of applications we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours please assume that you have been unsuccessful on this occasion. Your CV will be registered with us and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment wishes you the best of luck in your job search.

Nouvo Recruitment Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK.

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