Milton Keynes

Telephone Fraud Banking Advisor

Full-Time, Permanent
£20,467.00 - £20,467.00
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ABOUT THE ROLE AND KEY DUTIES

This is a fantastic opportunity for a telephone customer service professional looking to take their experience to the next level.

Following an in-depth 12-week training programme you will be working for an elite outsourcing financial services organisation.

They are looking for several individuals to join various financial clients.

FREE PARKING is provided on site.

**DBS and Credit checks will be undertaken prior**

 

  • Investigate potential credit card fraud cases
  • Analyse account activity such as payment and transaction history
  • Contact clients and merchants regarding information regarding fraudulent cases
  • Navigate an in-house bespoke system

SKILLS, EXPERIENCE AND KNOWLEDGE REQUIRED

  • Telephone customer service experience is essential
  • Financial knowledge would be an advantage
  • Excellent communication skills both written and verbal
  • Professional and calm manner
  • Computer literate

What You'll Get

Great company benefits which include:High Street Vouchers, Cinema Tickets, Tastecard, and help towards Healthcare and Dental Costs!

Due to a very high number of applications we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours please assume that you have been unsuccessful on this occasion. Your CV will be registered with us and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment wishes you the best of luck in your job search.

Nouvo Recruitment Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK.

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